E-BOOK

Phone Skills: 10 Tips for Connecting with Patients

Every phone call presents an opportunity to connect with patients on a deeper, more personal level. However, that can be difficult when it’s ringing off the hook!

In this illustrated guide, you’ll receive 10 fantastic tips that will make every phone call a little easier. It’s time to take your phone game to the next level!

    • •  Learn how long you should keep somebody on hold
    • •  Pick up words that move patients to action
    • •  Gain a simple trick to earn a patient's trust immediately
    • •  See how many rings is too many rings